Leadferno wants to make sure you're aware of new leads and messages and have SMS, mobile, and browser notifications to alert you. For each notification type, understand the advantages and limitations:
SMS notifications are for new leads only. Each user can manage SMS notifications by signing into their account, and accessing the account menu. For web, the account menu is located under the avatar in the right hand corner of the app. In the mobile app, it is the last menu item on the bottom navigation bar.
Mobile push notifications are for new messages, reminders, and replies. A new lead will include Lead in the notification message. If you select the notification for a thread, the app will navigate to that thread.
Mobile push notifications are the best way to be notified of your active new leads and replies in Leadferno.
Notifications are enabled when you download the Leadferno app from Google Play or the Apple App Store you will get a prompt to enable notifications. If you missed enabling them, just delete the app and re-install it and then select to allow notifications.
Notifications are for new messages, reminders, and replies and can appear in the app or as browser notifications. When the app is in focus, the notifications appears inside Leadferno. When the app isn't in focus, for example, in the same widow but not on a tab you can see, then a browser notification is sent. Browser notifications persist in the notification tray until dismissed.
If you're not receiving notifications, check the notifications settings under the padlock icon to the right of the URL in Chrome. Ensure the toggle is to switched is on and there's no red (x) next to the bell icon.
Safari doesn't support browser notifications at this time.