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Search across your leads

Last updated on 10 Mar, 2026

Searching the content of a lead or thread isn't yet available; however, when you search for a contact, you can then see the conversation history associated with that contact. 

Search for a contact

  1. From Inbox, select the + button. A modal opens to search across existing contacts. 

  2. Type the name or number of the contact. The contacts that match are filtered in the list below.

  3. Select a contact. You navigate the open conversation for that contact. If no conversation is open, a new conversation is opened. 

  4. View the contact details in the thread. At the end of contact details there will be a contact history with links to threads other than the one selected. 

Note that the conversation history is also available when viewing a contact from the Contacts section of Leadferno.

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