New! Features & Updates

Call Request Channel

March 5, 2023 PLATFORM WEB LEADBOX ANDROID IOS

New Leadbox channel: Call Request
- Select Call Request as a channel on Leadbox screen.
- Customize the auto reply specifically for call requests.
- Choose which times prospects can select a call back time frame.
- Lead Capture report includes call requests.
- Inbox displays call back icon in the leads list and call request note in the conversation.
Updates to the sign in experience
Error logging improvements
Search result improvements

WEB BUILD 853 VERSION 1.1.3 | LEADBOX | 291CALLS CONNECT YOUR BUSINESS WITH LEADS

Improve logging for app errors

FEBRUARY 21, 2023 PLATFORM ANDROID IOS

Local storage update
Logging updates
Bug fixes

VERSION 1.1.2

Performance updates, translated Leadbox

JANUARY 26, 2023 PLATFORM WEB IOS ANDROID LEADBOX

Improved performance: only load open threads by default. Note with advance search & filter, closed messages can be found.
Asynchronous loading of conversation history to improve performance.
Bug fixes on lead states and reminder modal.
Updates to track app performance.
Leadbox displays profile language selection.

WEB BUILD 839 MOBILE 1.1.1 LEADBOX 278PROFILE & LEADBOX LANGUAGE SELECTION

Profile language selection

FEBRUARY 8, 2023 PLATFORM WEB

Profiles are default in English. Now select Spanish or French. Email support if you'd like additional languages added. Leadbox display will update in a launch this week.
- Leadbox preview matches profile language selection.
- Auto replies get set to language default when language is changed.
- Non-English language displays in profile selector.
- Note: we aren't localizing the UI of Leadferno, rather just providing a different language for the prospects that visit your website.

Leadbox crop style now includes rectangle and circle. We've improved Leadbox preview to more fully match the Leadbox.

Bug fixes:
- Media with files names with spaces are properly encoded, previously impacted the GBM logo upload.
- Fixes to GBM location list.
- Improvements to state changes in a search result.
- Improved analytics support for multi-profile Leadbox.
- Avoiding using the same phone numbers in the user & the profile so that notification loops can't happen.

WEB BUILD 838

Support for Google Analytics 4 (GA4)

JANUARY 26, 2023 PLATFORM WEB LEADBOX

Leadbox events are sent to Google Analytics
Leadbox fixes to not inherit iframe CSS served by website
Integrations includes GA4 inputs: measurement id and API secret

WEB BUILD 825 LEADBOX 271LEADBOX ANALYTICS

Inbox advanced search filters, mobile search

JANUARY 20, 2023 PLATFORM WEB ANDROID IOS

Advanced search filtering for inbox (web)
Keyword search (mobile)
String changes in UI
Default auto reply to sound more colloquial
Update to embed text to be smaller
Auto replies via Google Messages set a bot type

WEB BUILD 821 VERSION 1.1.0SEARCH & FILTERS

Inbox search

DECEMBER 16, 2022 PLATFORM WEB

Keyword search across all conversations

Sign up bug fix
Logo upload for Google's Business Messages bug fix

WEB BUILD 803INBOX Search

Shortcuts management

December 8, 2022 PLATFORM WEB

Shortcuts are sorted alphanumerically under each section (team & personal)

Note ordering treats numbers a single digit at a time, so 3 is sorted before 13. If you have long numbered lists, adding leading zeros can help.

WEB BUILD 797

Highlight preview

november 23, 2022 PLATFORM WEB

Leadbox editor highlights preview
Expand headline text in Leadbox editor
Improved Leadbox preview
Fixed sign in error for some rare instances
Improved switch from New to Open when a lead gets a reply

WEB BUILD 795

Preview PDFs

november 18, 2022 PLATFORM WEB ANDROID IOS

Preview PDFs (mobile only)
Bug fixes

WEB BUILD 788 VERSION 1.0.22

Increase attachments types - hosted numbers (Premium+)

october 31, 2022 PLATFORM WEB ANDROID IOS

Enable additional & larger file types to be sent with hosted numbers, including PDFs.
Bug fix with mobile app hanging

WEB BUILD 780 VERSION 1.0.22

Leadbox highlights

october 19, 2022 PLATFORM LEADBOX WEB ANDROID IOS

Leadbox highlights
Support for multiple locations with Google's Business Messages

conversion highlight

WEB BUILD 776 VERSION 1.0.20Social Proof & Offers For Conversion – Introducing Highlights

Partner Dashboard

October 9, 2022 PLATFORM WEB

Refreshed UI for partner dashboard
Latest updates section tailored targeted for agency partners
Client metrics
By default, partners will be admins in their client accounts (previously was read only)
Notifications: default sound is set
Images: using CDN to serve images

WEB BUILD 698Partner toolkit

Integrations

september 17, 2022 PLATFORM WEB ANDROID IOS

Support for multiple locations with Google's Business Messages

WEB BUILD 748 VERSION 1.0.19

Mobile app updates

September 14, 2022 PLATFORM ANDROID IOS

Bug fixes

VERSION 1.0.18

Expand Facebook messaging window

AuGUST 30, 2022 PLATFORM WEB ANDROID IOS

Facebook: send messages for up to seven days after last prospect message
Bug fixes
When a subscription is cancel, display notice in Inbox

WEB BUILD 705 VERSION 1.0.17

Mobile app updates

AuGUST 15, 2022 PLATFORM WEB ANDROID IOS

Transfer notifications
Updates to contacts

WEB BUILD 698 VERSION 1.0.16

Add to contacts

JUly 26, 2022 PLATFORM LEADBOX

Confirmation screen (after a lead is submitted) on Leadbox now includes an Add to Contacts button to download the vCard for the business. Contact details include:

Business name
Logo
URL
Voice phone number
Messaging phone number (assigned by Leadferno)
Profile address

BUILD 213The Ultimate Goal: Be A Contact On Your Customer's Phone

Maintenance & bug fixes

JUly 26, 2022 PLATFORM ANDROID IOS

Sending images improvement
Sign in and authentication bug fixes

VERSION 1.0.15

Usability improvements

JUly 11, 2022 PLATFORM WEB

Performance improvements
Improvements to Add new contact dialog
Minor upgrade to Flutter v3.0.3

BUILD 652

Pull to refresh

JUly 7, 2022 PLATFORM ANDROID IOS

Performance improvements
Pull to refresh
Minor upgrade to Flutter v3.0.3

VERSION 1.0.14

Performance update: loading open leads faster

JUNE 25, 2022 PLATFORM ANDROID IOS

Faster loading of open leads

VERSION 1.0.13

Mobile app updates

JUNE 20, 2022 PLATFORM WEB ANDROID IOS

'All' filter is now the default view (web & mobile)
Edit My Account details
Lead history

WEB BUILD 630 VERSION 1.0.12

Leadbox accessibility & password reset

JUNE 15, 2022 PLATFORM WEB ANDROID IOS LEADBOX

Accessibility improvements for the Leadbox, including proper keyboard navigation and labels for screen readers.

Password reset in mobile and responsive web fixes.

WEB BUILD 624 VERSION 1.0.11 | LEADBOX | 167

Fixes & updates

JUNE 8, 2022 PLATFORM WEB

Removed the Category field in lead history, since a category cannot be set yet.

Added a Text Me option for the 1º call-to-action for the Leadbox.

Fix for date selector on Lead Capture report for new customers.

BUILD 613

Google's Business Messages with Leadferno in Beta

JUNE 2, 2022 PLATFORMS WEB ANDROID IOS

Business Messages

The Business Messages with Leadferno is in beta and allows customers to launch a Chat button on their local listing and route all messages to their Leadferno profile's shared Inbox. During the beta, there's a manual verification step with Google to set up your location.

Channel switching on mobile

If multiple channels are available for a single contact, a long press on the send button will bring up the channel options. Contacts may have one or more of three options: text messaging, Facebook messenger, or Google messages.

WEB BUILD 608 VERSION 1.0.10GET STARTED WITH GOOGLE'S BUSINESS MESSAGES

Multiple profiles on mobile

May 23, 2022 PLATFORM ANDROID IOS

Support for customers with multiple profiles.

VERSION 1.0.9

Leadbox submit improvement

May 20, 2022 PLATFORM LEADBOX

Once a lead is submitted via the Leadbox, the Send button will be disabled, avoiding duplicating messages from double-clicks being submitted.

LEADBOX 193

Custom date for report

May 9, 2022 PLATFORMS WEB MOBILE

Select a custom date for the Lead Capture report.

Mobile app improvements to authentication to better preserve the signed in state.

BUILD 591 VERSION 1.0.8LEAD CAPTURE REPORT

Leadbox animation fix

May 4, 2022 PLATFORM LEADBOX WEB

Leadbox workaround to animation bug introduce by the iOS 14.5.1 release.

Database update to improve the performance of the Lead Capture Report.

LEADOX 189

Leadbox & report improvements

APRIL 25, 2022 PLATFORMS LEADBOX WEB

Leadbox improvements for the click-to-call channel.

Launched sorting to the Pages section of the Lead Capture report with improved scrolling.

LEADOX 182 WEB BUILD 576

Lead Capture Report

APRIL 20, 2022 PLATFORM WEB

A new Report section to the web app has been added. It contains the Lead Capture Report which displays metrics including website visitor interaction with the Leadbox and number of converted lead through text messaging.