We automatically create and link to a default SMS privacy policy that is displayed in your Leadbox. The SMS privacy policy documents how an organization collects, uses, and handles personal data from contacts who opt into their SMS program. This is required for compliance with TCPA and SMS communication requirements.

You, and website visitors, can view the policy in your Leadbox by clicking the Privacy policy link located in the bottom right of your Leadbox or the disclaimer link of your Leadform. We have also included the content lower on this page.

 

Default SMS privacy policy content

Below is the content of our default policy that replaces <BUSINESS NAME> with your business name from your Leadferno account. This policy is available for public view and to guide your SMS communication and data management.

 

SMS Privacy Policy

<BUSINESS NAME> is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. By using the Service, you agree to the terms of this Policy. <BUSINESS NAME> reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

"Personal Information" is information that individually identifies you, such as your mobile phone number, name, email address, as well as any Personal Information that you choose to include in messages you send through the Service.

SMS Opt-in

Users might opt in to our services by:

  • Entering a phone number online,
  • Sending a Mobile Originating (MO) message containing an advertising keyword,
  • Filling out a paper form that includes their phone number, or
  • Signing up at a point-of-sale location.

SMS Opt-out

If you are receiving text messages from us and wish to stop receiving them, simply respond with "STOP" to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us unless you re-engage with us again.

How personal information is used

We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.

Disclosure of your information

We will not rent, trade, sell, or release your Personal Information to others without prior consent or legal obligation. Your information is used for the sole purpose to communicate with you and provide you with this service.